Carol M. Barnum (2010). Usability Testing Essentials: Ready, Set...Test! Morgan Kaufmann (ISBN 978-0-12-375092-1) Rubin, Jeffrey (2004) Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. New York: Wiley, 1994. Nielsen, J. (2000). Designing Web usability. Indianapolis, IN: New Riders Publishing. Mayhew, D. (1999). The usability engineering lifecycle. San Francisco, CA: Morgan Kaufmann. Norman, D., & Draper, S. (1986). User-Centered System Design. Hillsdale, NJ: Lawrence Erlbaum Associates. Jesse Garrett (2011). The Elements of User Experience: User-Centered Design for the Web. New Riders (ISBN 13-978-0-321-68368-7) Bibliografia complementar: Outra a fornecer no decorrer das aulas.: nullnull