(null) Biscaia, R., Correia, A., Yoshida, M., Rosado, A., & Marôco, J. (2013). The role of service quality and ticket price on
satisfaction and behavioral intentions within the professional soccer context. International Journal of Sports Marketing&
Sponsorship, 14(4), 301-325.
Fitzsimmons, J. A., Fitzsimmons, M. J., & Bordoloi, S. K. (2014). Service Management. Strategy, Operations,
Information Technology. London, UK: McGaw-Hill Education.
Pires, G. (2007). Agôn – Gestão do desporto: o jogo de Zeus. Lisboa: Porto Editora.
Ryall, E. (2010). Critical thinking for sports students. Thousand Oaks, CA: SAGE Publications.
Slack, T., & Parent, M. M. (2006). Understanding sport organizations. The application of organization theory (2nd ed.).
Champaign, IL: Human Kinetics.
Taylor, P. (2011). Torkildsen’s Sport and Leisure Management (6th ed.). London and New York: Routledge, Taylor &
Francis Group. null